Managing Account Users
Keeping your school’s Marketplace users up to date helps ensure that staff have the appropriate access and that purchasing requests are routed to the correct people.
Account Admins should regularly review the users associated with their school, especially when staff members join or leave the school or when purchasing responsibilities change.
Review Your User List
Review your school’s Account Users to make sure:
- Current staff members have access to the Marketplace.
- Users have the appropriate role for their responsibilities.
- Approvers are still the correct individuals for your school’s approval workflow.
- Former staff members no longer have access.
For information about accessing the Account Users section, see Account Admin Menus.
Add New Staff
New staff members who need access to the Marketplace must first register for their own individual account.
When registering, they should:
- Access the ISS Supply Marketplace Login page.
- Select Register.
- Complete the required fields.
- Select the correct school when entering their school name.
- Select Verify Me in the verification email within 24 hours.
For detailed registration instructions, see Teacher Registration.
Once registration is complete, the user’s account can be configured for the appropriate role and school purchasing workflow.
Review User Roles
Each user should have the role that matches their responsibilities within the Marketplace.
The primary Marketplace roles are:
- Buyer: Shops for products, creates requisitions, and submits purchasing requests.
- Approver: Reviews and approves or denies requisitions according to the school’s approval workflow.
- Account Admin: Helps manage the school’s Marketplace account.
For more information about the roles and their responsibilities, see User Roles & Permissions.
Remove Former Staff
When a staff member leaves the school, review their Marketplace account and deactivate their access as appropriate.
Keeping former staff members off the active user list helps protect your school’s account and prevents purchasing requests from being submitted by individuals who are no longer authorized to purchase on behalf of the school.
Review Users Before a New Purchasing Season
We recommend reviewing your school’s users before the start of each new purchasing season.
Use this checklist to confirm:
- ☐ All current staff members are listed.
- ☐ New staff members have registered.
- ☐ Former staff members no longer have active access.
- ☐ Buyers have the appropriate role.
- ☐ Approvers are current.
- ☐ Your school’s approval workflow reflects any staffing changes.
If you need assistance with a user account or a change that cannot be completed through your account, contact the ISS Supply Marketplace Support and submit your request.